Warranty & Returns Policy

All WTDiesel injectors come with a 12-month warranty, covering injector replacement or refund, subject to the conditions below.

1. Warranty Claims

• If an injector develops a fault, please contact WTDiesel with your order details and any available diagnostic reports, fault codes or test results.

• Injectors may need to be returned for inspection and testing.

• If a warranty fault is confirmed, we will arrange a replacement or refund in accordance with your applicable rights.

2. Returns & Deductions

• Unopened or opened but unused injectors: 0% deduction for accepted returns.

• Used or incorrectly fitted injectors: A 10% deduction may apply to discretionary returns accepted outside statutory rights.

• Unconfirmed faults: If testing does not establish a fault, a discretionary return may be offered with a 10% deduction.

No restocking fee applies where a full refund is required by law. Any deduction during a statutory cancellation period will reflect actual loss in value caused by excessive handling, rather than a fixed percentage.

3. Incorrect Orders & Compatibility

• Unused injectors ordered incorrectly can be returned for a full refund or exchange.

• Used or incorrectly fitted injectors may be accepted for return with a 10% deduction, subject to inspection and applicable rights.

• Customers should verify compatibility using their VIN and original injector part number, as different injector variants may be available for the same vehicle.

4. Warranty Limitations

Our commercial warranty provides injector replacement or refund only. It does not include additional cover for:

• Garage appointments, fitting or labour charges.

• Diagnostic fees or third-party services.

• Breakdown recovery, vehicle downtime or other associated expenses.

Damage caused by incorrect installation or misuse is not covered by the commercial warranty.

These limitations do not exclude any liability WTDiesel has under applicable consumer law.

5. Your Consumer Rights

Under UK consumer law:

• Online purchases: Consumers generally have 14 days after delivery to cancel an order and another 14 days to return the goods.

• Faulty products: Consumers may be entitled to a refund, repair or replacement under the Consumer Rights Act 2015, independently of our commercial warranty.

• Refunds: Eligible statutory refunds include standard delivery charges where required by law and will be processed within the applicable legal deadlines.

• Our 12-month warranty is additional to your statutory rights and does not restrict them.

Contact WTDiesel

WTDiesel by Western Taurus Limited

Unit 3, Brentford Business Centre, Commerce Road, Brentford, TW8 8LG, United Kingdom

Email: info@wtdiesel.com

Warranty duration: 12 months from delivery.

This policy sets out our terms for UK consumer purchases. Your statutory rights remain unaffected.